Your feedback is important to us. You can lodge a case via online feedback/complaint or send an email to compliance@phillipcapital.com.au

On receipt of your complaint, we will acknowledge your case with a case reference number within two business days followed by a thorough investigation. A resolution shall be communicated to you within 14 business days from the acknowledgement date. If more time is required to resolve your case, we will notify you of the new timeline and provide you with an interim status update accordingly.

For more details, please refer to our FSG guide here.